Throughout 2008 and 2009, the South Carolina Access to Justice Commission partnered with the South Carolina Courts and Clerks of Court to develop a list of Frequently Asked Questions in Circuit and Family Courts. Clerks of Court worked with their peers to identify their top 10 questions. Once the questions were identified, the work group developed model answers so that people entering the court system would be able to find responses to their most common requests.
One other factor that is extremely important to the Clerks, Court Administration and the Commission is that the information is provided in an easy-to-read format and that it is easily understandable. In other words, we want them to be written in PLAIN LANGUAGE.
This week the Commission is submitting the Questions and Answers to the Circuit Court and Family Court Advisory Committees where they will provide another level of scrutiny to ensure that the answers are accurate, complete and helpful.
When the FAQs with their model answers are complete, they will be available online. Be stay tuned for updates.
We’re looking forward to sharing the FAQs and answers with you!
They say that variety is the spice of life and every day I have a new project. Today was no exception. Ok, maybe I’m exaggerating just a little. We started the FAQ work a while back. But today, the Clerk of Court Work Group made some real progress.
We’re developing a resource for Frequently Asked Questions for Clerks of Court. Our intent is to make this FAQ available online and possibly in paper as well. We discussed podcasts, video and availability in other languages. And I’m going to work on making these possible.
Today we divided into two groups: one for Circuit Court Clerks and one for Family Court Clerks. We do have some general questions as well.
Stay tuned for the progress and I’ll definitely make an announcement when the FAQs are vetted.